What does a positive, neutral, negative sentiment score mean?

The sentiment score graph includes a range of negative thirty (-30) to positive thirty (+30). It is unlikely to see any score outside of this range. 

Neutral 

A score of -10 to +10 is considered neutral. Comments truly do not point to either a strongly positive or strongly negative reaction or there is not enough data for our AI interface to determine if the sentiment is positive or negative.  

Positive 

Any score over +10 is anchored on the positive side. The higher the number, the more strongly responses to the Reflect and Act prompts reflect a positive sentiment. 

Sample - Positive Sentiment Score

Negative 

Any score lower than –10 is anchored on the negative side. The lower the number, the more strongly the responses to the Reflect and Act prompts reflect a negative sentiment. 

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